1933. Annie Bishop is 16 years old when she first climbs the steps of Haverford House ready to take service as a maid. She knows her place until, during a summer of high society, she crosses paths with wealthy American heir, Thomas Everard. In his arms, Annie dares to dream of a different life. Until she vanishes without a trace. 2003. Viola Hendricks knows what it's like to dream big. So when she reads about Annie's disappearance shortly before she sees an advert for a job at Haverford House, it seems fate is at work. Five years later, when the house faces closure, Viola is determined to do everything she can to keep it open. What's not in her plans is enigmatic American Chase Matthews, with an agenda of his own . . .