Imagine you don't get angry when they do you wrong. Imagine not losing patience in an argument. Imagine getting what you want when they say no.
Impossible? For nothing. You just must learn to manage conflicts and your emotional reaction: you cannot avoid conflicts, but you can learn how to overcome them.
From the professional and personal experiences of Daniele Giudici (Project Manager PMP and Scrum Master), this book is born suitable for everyone, from top managers to people with hellish relationships with partners in real-life. Because we all have problems, but only few know how to deal with them.
Conflict management has never been easier thanks to many practical examples and solutions to the most common problems in order to better understand the various theories.
No more excuses. No more anger. No more suffer. It’s time to act. Now.
