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Economics & Finance

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Experiências que deixam marcas

Jornada, dados e métricas para um customer experience bem sucedido

Trata-se de uma coleção sobre experiência do cliente (customer experience em inglês) que aborda os conteúdos mais relevantes do tema para profissionais se atualizarem, se aprofundarem, aprenderem e extraírem insights para aplicação prática nas suas empresas.

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Experiências que deixam marcas

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