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Experiências que deixam marcas

Estratégias e ferramentas do CRM para uma melhor experiência do cliente

Este livro sobre CRM, ou gestão do relacionamento com o cliente, é praticamente um curso sobre o tema. Escrito por profissionais experientes nas áreas que atuam. Tema atual e de sobrevivência para as empresas nos dias de hoje.

Experiências que deixam marcas - Volume 3

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Experiências que deixam marcas - Volume 3

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