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Maîtrisez l'art de la persuasion grâce aux conseils d'un expert en gestion de crise !<br>Désamorcer des conflits, s'adapter et prendre des décisions en environnement hostile, percer à jour les manipulateurs, ce pouvoir est en vous. À partir de son expérience de chef des négociateurs du RAID, Laurent Maury nous livre toutes les clefs pour résoudre ou éviter situations de crise et individus toxiques, dans le milieu professionnel comme au quotidien. Observer, écouter, faire du stress un atout, oser sont autant d'outils indispensables et faciles à acquérir pour remporter vos face-à-face.

Prenez le pouvoir - Toutes les stratégies pour agir comme un négociateur d'élite

© Éditions Michel Lafon, 2024 ℗ Lizzie, un département d'Univers Poche, Paris, 2024

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Prenez le pouvoir - Toutes les stratégies pour agir comme un négociateur d'élite

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