Bookora Media B.V.

Management Impact

Non-fictie

Zaken & economie

Nederlands

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Banen en carrières

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Topbedrijven streven naar enthousiaste klanten die hen een 9 of 10 geven. Aan de hand van Nederlandse praktijkvoorbeelden wordt een vijfstappenaanpak voor excellente klantgerichtheid en hoge Net Promoter Scores gepresenteerd.

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