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İş lideri olarak geliştirilmesi gereken becerileri ikiye ayırabiliriz: Temel beceriler ve ileri beceriler. Temel yönetim becerilerinin başında iletişim gelir. Güvenli davranış, geribildirim alıp verme, insanlarla bağ kurma, disiplin uygulama, hedef koyma, bireylerde performans sorunlarını teşhis etme ve zamanı yönetme bundan sonra gelir. İleri yönetim becerileri arasında ise koçluk, müzakere, çatışma çözme, analitik düşünce ile ekiplerde ve organizasyonda performans sorununu teşhis etmek yer alır. Bütün bu becerileri sergilerken, bir taraftan mutlu ekip yaratmanız, diğer taraftan da kurumun hedeflerine –her zaman ideal olmayan imkân ve kaynaklarla– ulaşmanız beklenir. Yeni Yöneticinin El Kitabı, size bu yolda rehberlik etmek için hazırland

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