"Health care is not failing but succeeding, expensively, and we don't want to pay for it. So the administrations, public and private alike, intervene to cut costs, and herein lies the failure."In this sure-to-be-controversial book, leading management thinker Henry Mintzberg turns his attention to reframing the management and organization of health care. The problem is not management per se but a form of remote-control management detached from the operations yet determined to control them. It reorganizes relentlessly, measures like mad, promotes a heroic form of leadership, favors competition where the need is for cooperation, and pretends that the calling of health care should be managed like a business. "Management in health care should be about dedicated and continuous care more than interventionist and episodic cures."This professional form of organizing is the source of health care's great strength as well as its debilitating weakness. In its administration, as in its operations, it categorizes whatever it can to apply standardized practices whose results can be measured. When the categories fit, this works wonderfully well. The physician diagnoses appendicitis and operates; some administrator ticks the appropriate box and pays. But what happens when the fit fails-when patients fall outside the categories or across several categories or need to be treated as people beneath the categories or when the managers and professionals pass each other like ships in the night?To cope with all this, Mintzberg says that we need to reorganize our heads instead of our institutions. He discusses how we can think differently about systems and strategies, sectors and scale, measurement and management, leadership and organization, competition and collaboration."Market control of health care is crass, state control is crude, professional control is closed. We need all three-in their place."The overall message of Mintzberg's masterful analysis is that care, cure, control, and community have to work together, within health-care institutions and across them, to deliver quantity, quality, and equality simultaneously.

Managing the Myths of Health Care - Bridging the Separations between Care, Cure, Control, and Community (Unabridged)

42 essentiële artikelen met meesterlijke managementinzichten die je vandaag kunt beluisteren en de volgende dag kunt toepassen voor praktische oplossingen.

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Mintzberg in Essentie

If you're like most managers and things keep you up at night, now you can turn to a book that's designed especially for you! But you won't find talking rabbits or princesses here. (There is a cow, but it doesn't jump.) Henry Mintzberg has culled forty-two of the best posts from his widely read blog and turned them into a deceptively light, sneakily serious compendium of sometimes heretical reflections on management. The moral here is this: managers need to leave their castles and find out what's actually going on in their kingdoms. And like real bedtime stories, these essays have metaphors galore. So prepare to grow strategies like weeds and organize like a cow. Discover the maestro myth of managing, find the soft underbelly of hard data, and learn why downsizing is bloodletting and your board should be a bee. Mintzberg writes, "Just try not to be outraged by anything you read, because some of my most outrageous ideas turn out to be my best. They just take a while to become obvious."

Bedtime Stories for Managers - Farewell to Lofty Leadership... Welcome Engaging Management (Unabridged)

Management giant Henry Mintzberg turns his attention to health care, arguing that many of the massive issues facing health care stem from the fact that it is not a cohesive system. To heal itself, health care must become less distant and opaque and more engaging and collaborative. Mintzberg begins in part 1 by confronting myths about health care, including the following: -	We have a system of health care. -	Health-care institutions can be fixed with more heroic leadership. -	The health-care system can be fixed by more administrative engineering. -	The health-care system can be fixed by more categorizing and commodifying to facilitate more calculating. -	The health-care system can be fixed with increased competition. -	Health-care organizations can be fixed by running them more like businesses. Part 2 examines how health care is organized, in relation to what we know about differentiation, separation, and integration in organizations and systems in general. Mintzberg shows that in health care, the inclination has been to do an awful lot more differentiating than integrating. This has resulted in all sorts of excessive separations: curtains across the specialties, sheets over the patients, and walls and floors between the administrators. The favored form of organizing health care-the professional organization-is the source of its great strength as well as its debilitating weakness. Part 3 then offers guidelines to reframe the core components of health care: strategy, organization, scale, ownership, management, and the "system" itself. For example, managing has to be about care more than cure, and organizing has to favor communityship over leadership, collaboration over competition.

Managing the Myths of Health Care

In forty-two succinct, surprising essays, legendary scholar Henry Mintzberg brings management down from the clouds and onto solid ground. "Enough of heroic leadership, it's time for engaging management!" is the rallying cry from management and leadership giant Henry Mintzberg. He establishes this theme in the first story in the book, about the CEO of a failing airline who always flew comfortably in first class, blithely unaware of the terrible things happening with his customers in coach (in this case, being served famously inedible scrambled eggs). Managing can't be about sitting where you have become accustomed, insulating yourself--it has to be about eating the scrambled eggs. So Mintzberg urges leaders to call their own call centers, work with their workers, expect extraordinary ideas from ordinary people. Be a keynote listener, not a keynote speaker. Don't say "top management" if you won't say "bottom management." In this best-of collection from his popular, entertaining and irreverent blog, Mintzberg writes that he captures "a lifetime of learning about managing and organizing and strategizing, while getting out many of the ideas that I buried in obscure publications... If some strike you as outrageous, please understand that my most outrageous ideas tend to be my truest." This is Mintzberg at his most playful, but always with serious intent.

Bedtime Stories for Managers

The iconic Henry Mintzberg provides a crystal-clear map to the forms and forces that shape all human organizations, synthesizing his fifty years of research. We live in a world of organizations, from our birth in hospitals until our burial by funeral homes. In between, we are educated, employed, entertained, and exasperated by organizations. We had better understand how these strange beasts really work. But where can we go to find out? Welcome to Understanding Organizations . . . Finally! For half a century, Mintzberg has been observing organizations, advising them, engaging them, and escaping them. Here he offers a masterful update and revision of his 1983 classic, Structure in Fives. Believing there is one best way to structure organizations is the worst way to do so. A better place to start is by recognizing different species of organizations. Mintzberg identifies seven-personal enterprises, programmed machines, professional assemblies, project pioneers, and others. He explores these forms and the seven forces that drive them toward hybrids and across their life cycles. You will find no better guide to the care and feeding of these extraordinarily varied and vital creatures than this book.

Understanding Organizations...Finally!

Managen beleuchtet den vielleicht wichtigsten Job, den es gibt. Seine Dynamik, seine Vielfalt, seine Rätsel und wie Manager ihn effektiv und gut beherrschen. Managen ist eine dynamische Tätigkeit, kein statische Wissenschaft. Mintzberg zeigt, dass Manager vielfach als überlegte und systematische Planer idealisiert werden und diesem Anspruch gar nicht gerecht werden können. Er skizziert Management als dynamischen Prozess. Mintzberg gilt als Enfant terrible unter den Managementvordenkern. Eine seiner Thesen: Management und Leadership sind Bestandteile des gleichen Jobs. Manager, die keine Leader sind, sind langweilig. Und Leader, die nicht managen, wissen nichts vom Geschäft. Die Trennung von Management und Leadership ist Unsinn. Mintzberg fordert auf zu einer längst überfälligen Diskussion über modernes Management: Wie kann man managen, wenn verlässliche Daten fehlen. Wie kann man eine Balance herstellen zwischen notwendiger Veränderung und Kontinuität? Wie kann man Dinge durchdenken, wenn die Zeit dazu fehlt? Effektive Manager sind nicht frei von Fehler, aber sie treffen die in der jeweiligen Situation bestmöglichen Entscheidungen.

Dein Business

Managen

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