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Freizeit & Hobby

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"Der Kunde ist König" und "Der Kunde hat immer Recht". Jeder, der schon einmal mit direktem Kundenkontakt gearbeitet hat, hat diese Sprichwörter schon einmal gehört. Wie also geht man am besten mit seinen Kunden um?  Dies bringt Christine Daborn-Doering in diesem schönen kleinen Ratgeber bei und lehrt den Leser, dabei Stil und Klasse zu bewahren.-

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