Inspired by true events, Indivisible is a story of love, service, and finding each other all over again. Darren and Heather Turner share a passion for serving God, family, and country. When Darren is deployed to Iraq as an army chaplain, Heather vows to serve military families back home as she cares for the couple’s three young children. Darren knows he’s overseas to support the troops in their suffering as their chaplain. What he doesn’t know is how he will get through his own dark moments. And as communication from Darren dwindles, Heather wonders what is happening in her husband’s heart. Meanwhile, she’s growing weary in the day-to-day life of a military base—each child’s milestone Darren will never see, each month waiting for orders, each late-night knock on the door. When Darren returns, he is no longer the husband Heather once knew. She is no longer the woman Darren wed. And so it’s at home that the Turners face their biggest battle: to save their marriage. Based on the screen play by David Evans, Indivisible is a tribute to the beauty of serving our country, the courage of choosing love in the darkness, and the power of a God who never gives up hope. Join the film experience with photos from the movie set available in the audiobook companion PDF download.

Indivisible

Why do some strong men fail while others succeed? Like the biblical character Samson, all strong men—those who are successful, influential, self-confident, aggressive, or widely respected—face twelve tendencies that can lead to sin and even personal tragedy. The adventurous and gifted Samson—whose story is told in four chapters of the book of Judges—never had the intention of fighting against God. He was just a fun-loving guy looking for a good time. Like so many strong men today, he didn’t think his sin was any big deal. But it's clear as you read his story that the older he got, the more sin held him in its grip. The Samson Syndrome is a set of twelve tendencies or challenges that strong men will always face. Obstacles like lust, ignoring good advice, big egos, fears of authentic intimacy, losing sight of the big picture, and others, have the ability to be any man's undoing. Atteberry's mission is to remind men of the joy of living within God's boundaries, because he believes there's a little Samson in all of us. With God's help we're capable of such great things. But we're never more than one bad choice away from humiliation. However, it doesn’t have to be that way if you want to fulfill your God-given potential. A study guide is included in the audiobook companion PDF download.

The Samson Syndrome

He was told he'd never walk again. She was losing hope that she'd ever feel whole again. This is their miraculous true story of defying the impossible. "In my very first impression of Chris, I was blown away by his determination to stay positive, do the work, and trust that God had a bigger story in mind . . . this book is a master class in the power of perseverance." -Tim Tebow Quadriplegics simply do not walk again - yet millions watched as Chris Norton defied incredible odds and took step by impossible step across his graduation stage. With his fiancée Emily by his side, those unbelievable steps became the start of an extraordinary journey for them both. Told from both of their unique perspectives, this moving story invites you to find, as Chris and Emily have, that God can transform our lowest points into life's greatest gifts. In a moment, Chris went from a talented college football player with a promising future to a quadriplegic with a 3 percent chance of ever moving or feeling anything below his neck, much less walking again. Determined to prove the doctors wrong, he pushed himself through grueling, daily workouts to achieve his goal four years later: walking the stage to receive his college diploma with Emily's help, and to the world's astonished applause. Meanwhile, Emily faced her own challenges as she sunk into a deep battle against anxiety and depression, despite her life's outward blessings. Day by day, decision by decision, Chris and Emily committed themselves to taking the extra step, trusting God, and leaning on the help of others. In a story of courageous faith and grit, this extraordinary couple's journey ultimately led them to tackle the seven longest yards - down the wedding aisle and into a new life together. And what a new life it is: Chris and Emily have adopted five beautiful girls and welcomed foster children - seventeen and counting! - into their home and hearts. Let this book be your inspiration for defying your own impossible, and finding joy on the other side. Witness the special moments in Chris and Emily's story with photos available in the audiobook companion PDF download.

The Seven Longest Yards

Shocked by the Bible sets the record straight with well-researched, controversial, myth-breaking assertions about what the Bible really does—and doesn’t—say. And guess on which day the Bible says Jesus died. Believe it or not, the Good Book doesn't mention Friday, and even more surprisingly, while the Bible says Jesus rose from the grave, it does not say it occurred Sunday morning. Remember, Jesus' followers found an empty tomb then. But don't feel bad if you've always assumed otherwise. Like countless millions of people, you've just been misinformed, misled or even (dare we say) lied to about what the Bible actually says. In a stunning investigation, news veteran Joe Kovacs goes on a mission to help both Christians and non-Christians alike find out what the Bible really contains, and what it doesn't. "Shocked by the Bible: The Most Astonishing Facts You've Never Been Told" is an educational juggernaut that relies solely on the Holy Bible to reveal hundreds of Scriptural facts that many people of all persuasions simply don't know. The book instantly skyrocketed to the No. 1 position in three Bible-related categories on Amazon.com. "I'm among the biggest fans of the Bible of all time," says Kovacs. "My goal is to educate people about the solid truth of Scripture and to stop the spread of erroneous information. I want people to crack open their Bibles and see with their own eyes what's actually printed on the pages, and what's not. It's shocking!" According to Scripture, you won't find "Three Wise Men" mentioned anywhere in the story of Jesus' birth. For that matter, none are said to have shown up at the manger in Bethlehem. The truth straight from your own Bible is that an unspecified number of wise men first met Jesus as a "young child" in a "house," not a babe in a manger, and it might have been more than a year after He was born. Go ahead, look it up for yourself. Also, according to Scripture, you won't find a single mention of Easter eggs, but you will find God warning His people not to have anything to do with a pagan fertility goddess, whose name is synonymous with "Easter." "Yes, I'm a Bible-believing Christian," says Kovacs. "But I'm not here to convert anyone. People are free to believe whatever they wish and can come to their own conclusions. I just want to show them the biblical record is often very different from what many assume. Not only will Christians love this book, but I think Jews, Muslims and even agnostics and atheists will get a kick out of it as well."

Shocked by the Bible

Evolution--or the broader topic of origins--has enormous relevance to how we understand the Christian faith and how we interpret Scripture. Four Views on Creation, Evolution, and Intelligent Design presents the current "state of the conversation" about origins among evangelicals representing four key positions: Young Earth Creationism - Ken Ham (Answers in Genesis)Old Earth (Progressive) Creationism - Hugh Ross (Reasons to Believe)Evolutionary Creation - Deborah B. Haarsma (BioLogos)Intelligent Design - Stephen C. Meyer (The Discovery Institute) The contributors offer their best defense of their position addressing questions such as: What is your position on origins - understood broadly to include the physical universe, life, and human beings in particular?What do you take to be the most persuasive arguments in defense of your position?How do you demarcate and correlate evidence about origins from current science and from divine revelation?What hinges on answering these questions correctly? This book allows each contributor to not only present the case for his or her view, but also to critique and respond to the critiques of the other contributors, allowing you to compare their beliefs in an open forum setting to see where they overlap and where they differ. Figures, a book list, and footnotes are included in the audiobook companion PDF download.

Counterpoints: Bible and Theology

Four Views on Creation, Evolution, and Intelligent Design

With today’s marketplace changing at lightning speed, how can entrepreneurs spend the traditional several months perfecting their business plans and finding investors before finally launching their business? They can’t! Because the truth is, the longer they take to launch their company, the more changes there will be in the marketplace--causing their business to be outdated before it even begins! Today’s entrepreneurs must avoid the temptation to play it safe and launch a business in a bubble. Instead, they need to embrace the idea of “failing fast.” Almost upon genesis of the idea, it is detrimental for the entrepreneur to connect with real customers and determine quickly whether their idea is worth pursuing, needs new direction, or should be abandoned altogether. In the groundbreaking, tell-it-like-it-is Fail Fast or Win Big, entrepreneurs will learn how to: Create a rapid prototype of their product or serviceDevelop a business model instead of a business planTest it repeatedly with customers so they can spot failure earlyContinue to refine the model based on customer interactionsLeverage their network and resources in order to run lean Complete with real-life examples of entrepreneurs who set out to fail fast and ended up winning big, Fail Fast or Win Big is the business plan you didn’t study in college. But just like the marketplace, those outdated concepts have changed too! Figures are included in the audiobook companion PDF download.

Fail Fast or Win Big

On September 29, 2006, Michael Monsoor and three SEAL snipers watched vigilantly for enemy activity from their rooftop post in Ar Ramadi, Iraq. When a grenade thrown from insurgents bounced off Michael's chest, he could have escaped. Instead, he threw himself onto the live grenade, shielding his fellow soldiers from the immediate explosion. Michael died thirty minutes later, having made the ultimate sacrifice. As George Monsoor (Michael's father) and Rose Rea show us in Defend Us in Battle, Michael had prepared for this selfless act all his life--a life that inspires us to have a similar generosity of heart. This fast-paced, compelling biography tells the true story of a quiet boy from California who achieved his dream of becoming a Navy SEAL and saved numerous lives throughout his deploymentrecounts how Michael's childhood of asthma and being bullied made him a staunch defender of justice and passionate about never quittingdraws on interviews, military documents, and eyewitness accounts to detail Michael’s remarkable military career and devotion to God and othersis perfect for readers of military biographies such as Unbroken, as well as for anyone eager to remember that this world still has heroes In addition to the Medal of Honor, Michael received a Silver Star, a Bronze Star Medal, and the Purple Heart for his years serving his country. But his greatest legacy is in the hearts of those he inspired to live, and even die, for the sake of brotherly love. Photos and award images are included in the audiobook companion PDF download.

Defend Us in Battle

From the New York Times best-selling author, Eric Metaxas, an abridged version of the groundbreaking biography of Dietrich Bonhoeffer, one of the greatest heroes of the twentieth century, a man who stood up to Hitler. A definitive, deeply moving narrative, Bonhoeffer is a story of moral courage in the face of monstrous evil. As Adolf Hitler and the Nazis seduced a nation, bullied a continent, and attempted to exterminate the Jews of Europe, a young pastor named Dietrich Bonhoeffer became one of the first to speak out against Hitler. In this compelling book, you will learn about: Bonhoeffer's life as a double agent who joined the plot to assassinate the Führer,His story of courage and determination to do the will of GodFacts about Adolf Hitler and their plan to exterminate the Jewish population Bonhoeffer was hanged in the Flossenberg concentration camp at age thirty-nine. Since his death, Bonhoeffer has grown to be one of the most fascinating, complex figures of the twentieth century. Bonhoeffer brings you face-to-face with a man determined to do the will of God radically, courageously, and joyfully—even to the point of death. It is the story of a life framed by a passion for truth and a commitment to justice on behalf of those who face implacable evil. Accompanying photos are included in the audiobook companion PDF download.

Bonhoeffer Abridged

What do Christians believe about human sexuality? In Mere Sexuality, author and pastor Todd Wilson presents the historic Christian consensus about human sexuality, the Great Tradition of the church for centuries as taught in each of its major expressions - Orthodox, Catholic, and Protestant. Wilson highlights the stunning shift of opinion on issues of sexuality in the evangelical church and why this break with the historic church is problematic for the future of Christianity. Along the way he provides ordinary believers with an introduction to the historic Christian vision of sexuality, yet does so in conversation with some of the twenty-first century’s leading challenges to this vision. In a culture that is deeply confused about human sexuality, Wilson believes it is time for evangelicals to retrieve the historic Christian tradition and biblical teaching on the question of sexuality. Mere Sexuality seeks to guide readers back to the beauty and coherence of this vision of sexuality in the face of an aggressive and all-consuming pagan and secular worldview.

Mere Sexuality

Can a better understanding of shame lead us to see its positive contribution to human life? For many people, shame really is a destructive and health-disrupting force. Too often it cripples and silences victims of other people's shameful behavior, and research has demonstrated clearly the damaging effects of shame on our emotional wellbeing. To combat this, a mini-industry of resources and popular therapies has emerged to help people free themselves from shame. And yet, shame can contribute to a healthy emotional and moral experience. Some behavior is shameful, and sometimes we ought to be ashamed by wrongs we've committed. Eastern and Western cultures alike have long seen a social benefit to shame, and it can rightly cultivate virtues both public and personal. So what are we to make of shame? Philosopher and author Gregg Ten Elshof examines this potent emotion carefully, defining it with more clarity, distinguishing it from embarrassment and guilt, and carefully tracing the positive role shame has played historically in contributing to a well-ordered society. While casting off unhealthy shame is always a positive, For Shame demonstrates the surprising, sometimes unacknowledged ways in which healthy shame is as needed as ever. On the other side of good shame, lie virtues such as decency, self-respect, and dignity—virtues we desire but may not realize shame can grant.

For Shame

Despite a strong belief in the institution and sacredness of marriage, studies show that Christian spouses experience divorce at least as much as the secular population. But whatever the reasons for a divorce--beyond the divorce itself--many Christians want to know: does the Bible support remarriage? The fact is that no consensus exists among evangelicals on their views of remarriage, leaving many Christians confused. This Counterpoints volume explores the biblical and practical cases for the three main evangelical views on remarriage after divorce: Remarriage is not acceptable after divorce - defended by Gordon J. WenhamRemarriage is acceptable only after adultery or desertion - defended by William A. HethRemarriage is acceptable for a variety of reasons - defended by Craig S. KeenerEach of the three contributors offers his point of view succinctly and with biblical support, and each interacts with the others to help readers come to their own conclusions. Further resources and reflection questions are included in the audiobook companion PDF download. The Counterpoints series presents a comparison and critique of scholarly views on topics important to Christians that are both fair-minded and respectful of the biblical text. Each volume is a one-stop reference that allows readers to evaluate the different positions on a specific issue and form their own, educated opinion.

Counterpoints: Church Life

Remarriage after Divorce in Today's Church

Pastor Jamin Goggin and theology professor Kyle Strobel provide a path to abiding with God. We were formed from the dust, but we were made for life with God. We often accept less. We make promises and set goals to try and grow, but holiness seems impossible. But the Christian life is not about looking or feeling like a Christian. It’s about abiding in God. If communion with God is your goal, self-help strategies and personal resolutions will fail you. But Jesus Christ will not. Drawing deeply from Scripture and narrating their own experiences, Pastor Jamin Goggin and theology professor Kyle Strobel wrote this book to be a companion for your journey with Jesus in the truth of yourself – as his beloved dust. This is not weighing tasks and rewards, but is a process of patience, prayer, and openheartedness. Prayerfully read this book. Prepare your heart for the gifts God has for you. Beloved Dust invites readers to discover the fundamental simplicity and radical transformation of being with God. "Beloved Dust is an intelligent vision for life with God through prayer, and many of its rich images have stayed with me long after I put down the pages." - Shauna Niequist, author of Bread & Wine “In BELOVED DUST, Kyle and Jamin tell us the truth about who we are and why we're here in a way that will draw you closer to God. Here is great wisdom on spiritual growth and friendship with God; written by two people whose friendship for each is evident—and who will become your friends before the end of the book.” - John Ortberg, author of Soul Keeping "This is a important look at the most important aspect of life—what a genuine relationship with God really looks like. Jamin Goggin and Kyle Strobel address our expectations and frustrations about spiritual growth in a hopeful, empowering way. Beloved Dust strikes the rare balance of being rich and deep while remaining practical and engaging. This book delivers on what it means, and doesn’t mean, to grow in a relationship with God.” - Jud Wilhite, author of Pursued, sr. pastor of Central Christian Church In a culture of pop Christianity that serves a fast food gospel for consumers wanting drive-by spirituality, Goggin and Strobel defy expectations. Their book leads the reader on a slow, inward journey to discover the deeper hunger in their souls--a hunger for God himself. It is a beautiful and gracious exploration of prayer that everyone seeking a truer, deeper, and more authentic life with Christ should read. This book will draw you into a richer communion with God as it did for me, and that is the highest compliment I can possibly offer. -Skye Jethani, author of WITH and FUTUREVILLE. "This book in your hands will remind you to stop, to revel in God’s fatherly presence, and to just be. That God is God and you are you, and that you are his, and that our dustiness is a beautiful thing. I am thankful for Jamin and Kyle’s gift to us within these pages." -Tsh Oxenreider, author of Notes From a Blue Bike: The Art of Living Intentionally in a Chaotic World

Beloved Dust

The powerful, dramatic story of how a successful Hollywood set designer whose identity was deeply rooted in his homosexuality came to be suddenly and utterly transformed by the power of the gospel. When Becket Cook moved from Dallas to Los Angeles after college, he discovered a socially progressive, liberal town that embraced not only his creative side but also his homosexuality. He devoted his time to growing his career as a successful set designer and to finding "the one" man who would fill his heart. His life centered around celebrity-filled Hollywood parties and he traveled to society hot-spots around the world--until a chance encounter with a pastor at an LA coffee shop one morning changed everything. In A Change of Affection, Becket Cook shares his testimony as someone who was transformed by the power of the gospel. His dramatic conversion to Christianity and subsequent seminary training inform his views on homosexuality--personally, biblically, theologically, and culturally--and his compelling audiobook guides listeners through this complex and controversial issue while revealing how to lovingly engage with those who disagree. Provocative, genuine, and deeply faithful, A Change of Affection is a timely and indispensable resource for anyone who desires to understand more fully one of the most common and difficult stumbling blocks to faithfully following Christ today.

A Change of Affection

How do art and faith intersect? How does art help us see our own lives more clearly? What can we understand about God and humanity by looking at the lives of artists? Striving for beauty, art also reveals what is broken. It presents us with the tremendous struggles and longings common to the human experience. And it says a lot about our Creator too. Great works of art can speak to the soul in a unique way. Rembrandt Is in the Wind is an invitation to discover some of the world's most celebrated artists and works and how each of them illuminates something about God, people, and the purpose of life. Part art history, part biblical study, part philosophy, and part analysis of the human experience, this book is nonetheless all story. From Michelangelo to Vincent van Gogh to Edward Hopper, the lives of the artists in this book illustrate the struggle of living in this world and point to the beauty of the redemption available to us in Christ. Each story is different. Some conclude with resounding triumph while others end in struggle. But all of them raise important questions about humanity's hunger and capacity for glory, and all of them teach us to love and see beauty. "The artists featured in these pages—artists who devoted their lives and work to what is good, true, and beautiful—remind us that we can, and should, do the same." —Karen Swallow Prior, author of On Reading Well Accompanying resources, visuals, and an outline of Western art are available in the audiobook companion PDF download.

Rembrandt Is in the Wind

Are robots going to take my job? How are smartphones affecting my kids? Do I need to worry about privacy when I get online or ask Siri for directions? Whatever questions you have about AI, The Age of AI gives you insights on how to navigate this brand-new world as you apply God's ageless truths to your life and future. We interact with artificial intelligence, or AI, nearly every moment of the day without knowing it. From our social media feeds to our smart thermostats and Alexa and Google Home, AI is everywhere--but how is it shaping our world? In The Age of AI, Jason Thacker, associate research fellow at the Ethics and Religious Liberty Commission, helps us navigate our digital age in this thoughtful exploration of the social, moral, and ethical challenges of our ongoing interactions with artificial intelligence. Applying God's Word to this new AI-empowered age, Thacker sheds light on: How Christian truth transforms the way we use AIHow AI affects us individually, in our relationships, and in our society at largeHow to navigate the digital age wisely With theological depth and a wide awareness of the current trends in AI, Jason is a steady guide who reminds us that while technology is changing the world, it can't shake the foundations of the Christian faith. Praise for The Age of AI: "The Age of AI informs us and assists us in envisioning a future that is filled with tools, influences, opportunities, and challenges relating to artificial intelligence. While many may fear the unknown future before us, Jason Thacker presents the imperative need to always lift up the constancy of the image of God and the dignity of all human life as presented in the Holy Scriptures, the Bible. I am thankful Jason's book can help churches, pastors, theologians, and Christian leaders in all vocations to wrestle through this current topic, always being committed to what this book states profoundly: God-given dignity isn't ours to assign or remove." --Dr. Ronnie Floyd, president and CEO, Southern Baptist Convention Executive Committee

The Age of AI

Bring about real and lasting change in your child's life and grow in your confidence as a parent. With advice on parenting coming from friends, social media, popular culture, and so many other places, what do you listen to and what do you ignore? In The Christian Parenting Handbook, you will learn to develop your own biblical philosophy of parenting and use it to filter the many ideas that come your way. The Christian Parenting Handbook by Dr. Scott Turansky and Joanne Miller, founders of the National Center for Biblical Parenting, compiles 50 parenting principles that use heart-based strategies to teach you how to face daily challenges. When parents focus on the heart, kids learn to ask different questions about life. Instead of asking, "What's in it for me?" they learn to ask, "What's the right thing to do?" You'll soon see how a heart-based approach to parenting looks deeper and brings about greater, lasting change. In The Christian Parenting Handbook, you'll learn how to: Identify heart lessons to teach your childLearn ways to correct, instruct, and set limitsTransfer responsibility for change to your childBuild internal motivationTeach your kids to be solvers instead of whinersIdentify character qualities to address problemsUse creativity to teach your kids spiritual truthsEnvision a positive future for your childrenAnd much more! With these strategies, you'll be able to move from behavior modification to a heart-based approach to parenting. Instead of relying on rewards, incentives, threats, and punishment, you'll learn how to identify heart lessons to teach your child and implement them in practical ways. The daily interaction you have with your children can impact them for the rest of their lives. With these 50 heart-based strategies, you'll develop your own biblical philosophy of parenting and gain perspective, greater motivation, and confidence that you're moving in the right direction!

The Christian Parenting Handbook

An original, effective, and time-saving approach that benefits pastors overtaxed by counseling demands—fully updated and expanded. Professional counselor and pastor Dr. Charles Allen Kollar found that counseling does not need not be long-term or depend on psychological manipulation to produce dramatic results. In most cases, the solution lies with the counselees themselves. Using the tested methods found in Solution-Focused Pastoral Counseling, pastors, apart from counselors, will be well equipped to: help their counselees discover a solution and put it in motion speedily and productivelyInstitute healthy change by helping the counselee see and work on the solution with God’s activity already present in his/her lifecreate solutions with—not for—the counseleeSolution-Focused Pastoral Counseling does not require the counselor to be a highly trained psychological expert. It requires biblically based sensitivity and common sense. Yet this approach also recognizes its limitations and understands that there are situations in which other professional and/or medical help is required. This book reveals the possibility of life without the problem through an understanding of what is different when the problem does not occur or is less intrusive. PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

Solution-Focused Pastoral Counseling

It is easy to assume that if we understand the gospel and preach it faithfully, our ministry will necessarily be shaped by it—but this is not true. Many churches claim to be gospel-centered but do not have a ministry that is shaped by, centered on, and empowered through the gospel. The implications of the gospel have not yet worked their way into the fabric of how that church does ministry. Gospel-centered ministry is more theologically driven than program driven. To pursue it, we must spend time reflecting on the essence, the truths, and the very patterns of the gospel itself. The gospel is neither religion nor irreligion, but something else entirely—a third way of relating to God through grace. In Shaped by the Gospel, bestselling author and pastor Timothy Keller addresses several current discussion and conflicts about the nature of the gospel and shows how faithful preaching of the gospel leads to individual and corporate renewal. This new edition contains the first section of Center Church with new reflections and additional essays from Timothy Keller and several other contributors. Accompanying tables and discussion questions are available in the audiobook companion PDF download.

Center Church

Shaped by the Gospel

Streams in the Desert will encourage listeners through short devotions that speak to the soul with the ageless truth of the Word of God. Now combined with author L.B. Cowman’s follow-up of Springs in the Valley is an everyday morning and evening devotional. In Streams in the Desert Morning and Evening, you will find: More than 900 short daily devotionsGuidance and hope that encourage a deeper faith walkWisdom and insight into God's characterScripture verses to strengthen the daily messages This daily devotional is perfect for those trying to live a Christian lifestyle, especially if you feel like you’re going through a desert or storm, or just maturing your relationship with Christ. Streams in the Desert Morning and Evening is a beautiful gift for listeners who want to start their mornings and wind down during their evenings by connecting their hearts to the One who knows it best.

Streams in the Desert Morning and Evening

When life tragedies happen to members of your church community, learn how to be ready to offer help by communicating the life-changing message of the gospel in a way that gives hope, truth, and encouragement during difficult circumstances. Those asked to preach amid tragedy know the anxiety of trying to say appropriate things from God’s word that will comfort and strengthen God’s people when emotions and faith are stretched thin. This indispensable resource helps pastors prepare sermons in the face of tragedies by providing suggestions for how to approach different kinds of tragedy, as well as insight into how to handle the theological challenges of human suffering. In The Hardest Sermons You’ll Ever Have to Preach, you will discover: A specific description of the context of the tragedy,the key concerns that need to be addressed in the message,and an outline of the approach taken in the sample sermon that follows. Topics addressed include: abortion; abuse; responding to national and community tragedies; the death of a child; death due to cancer and prolonged sickness; death due to drunk driving; drug abuse; suicide, and more. Bryan Chapell, author of Christ-Centered Preaching, has gathered together messages from some of today’s most trusted Christian leaders. Each chapter provides you with the resources you need to communicate the life-giving hope of the gospel during tragedy. Appendixes that provide further suggestions of biblical texts for addressing various subject as well as guidance for conducting funerals are included in the audiobook companion PDF download.

The Hardest Sermons You'll Ever Have to Preach

The must-have resource for HR managers who want to lessen the learning curve, succeed in their role, and set themselves up for future growth. The world of work continues to grow more complex with hybrid work, a shortage of talent, and a mandate for more inclusive environments where employees can do their very best work every day with peace of mind. These changes have created many exciting opportunities but also carry big risks for HR managers on the front lines in organizations in transition. Bestselling author and Human Resources expert Paul Falcone breaks down the landscape for new managers to quickly get up to speed covering recruitment, employee relations, compensation and benefits, “HR Defense” legal and compliance strategies to keep your organization safe, as well as “HR Offense” strategies to help drive organizational strategy and performance. This one-of-a-kind guide will: Round out your exposure to the full gamut of disciplines within the HR suite of services.Share deeper-dive knowledge and insights into particular areas of the HR world to shortcut the natural learning curve.Maximize certain features of HR programs and service offerings to help you attract, develop, and retain top talent.Raise red flags in areas that could potentially expose you or your organization to unwanted legal liability.Help you master the levels of HR so that you can perform agilely and skillfully across the full HR spectrum. Tables and appendix can be found in the audiobook companion PDF download.

The First-Time Manager: HR

Success boils down to one thing: making good decisions. That’s easy to say, but what do we do when we are faced with terrible options, deep anxiety, and fear of failure? Learning the right framework now can make all the difference later. Turn to Decide and Conquer to access the decision framework David Siegel used when he took over as CEO of Meetup, the world’s leading platform for making connections and finding your community. Let David’s success during one of the most tumultuous times in his company’s history help guide you on your own path. Decide and Conquer helps all leaders navigate the big decisions that will impact their future and make their organizations a success. David outlines the 44 challenges leaders face when starting a new position. He then shows you the decision framework he applied to overcome these challenges as CEO of Meetup. David takes you on an epic journey of corporate and personal survival that includes industry titans like Adam Neumann, Barry Diller, Jack Welch, Bill Ackman, and other leaders. Learn to: Apply principles like open communication, transparency, and kindness to inform great decision-making.Set yourself up to succeed, even before you start, by removing potential roadblocks before they become a problem.Be a bold and decisive leader and not succumb to fear.When David took over as CEO of Meetup, the road was fraught with obstacles that could have destroyed Meetup and his reputation. By applying the principles he had learned in previous leadership positions, David was able to make the many critical decisions that would mean life or death for Meetup when WeWork decided to sell the company. From deciding to accept the position and negotiating terms to the first 30, 60, and 90 days on the job and managing a seemingly endless series of crises during the sale and global pandemic, Decide and Conquer walks you through the key decisions you will face with invaluable advice for each one. A sample layoff speech and sample succession email are available in the audiobook companion PDF download.

Decide and Conquer

“Provocative, insightful, and enlightening—a foray into an often-neglected topic that merits more attention than it typically receives.” --Lee Strobel, New York Times bestselling author of The Case for Christ What is our fascination with the other side? Join investigative reporter Billy Hallowell as he delves into the strange phenomena of supernatural activity. Themes of demonic possession, exorcism, and ghosts have overtaken Hollywood, with countless films and TV shows delving into the age-old struggle against evil. But the question is why? Even with so much focus on the topic, there seems to be very little public knowledge and discussion about the theology and real-life claims surrounding demons. Quite often, many people remain silent about their experiences or resort to quietly whispering about what they’ve seen, heard, or felt for fear of being labeled as crazy. The truth is, even pastors, priests, and clergy who have observed firsthand accounts of possession and deliverance can succumb to the strange and terrifying effects of intense spiritual warfare. For people of faith, Playing with Fire will address these core questions: Are demons active today?If they do, indeed exist, what are they? Are they fallen angels? Nephilim?Can demons inhabit human beings?According to the Bible, can people die and remain behind as “ghosts”?Playing with Fire explores the theological underpinnings surrounding the supernatural. Relying on firsthand accounts, newspaper reports, and Christian experts, Hallowell takes listeners through the various views and perspectives surrounding supernatural activity.

Playing with Fire

PUT THE RIGHT PEOPLE IN PLACE THE FIRST TIME with the help of scripts, templates, and tools you can apply immediately, from the leading voice in HR expertise. Paul Falcone, author for 101 Tough Conversations to Have with Your Employees and renowned hiring, performance management, and leadership development expert, walks you through the challenges you’ll face during the interviewing, hiring, and onboarding process. This quick guide to Effective Hiring: Offers new interpretations of candidate responses to the most often used interview questions.Identifies red flags in the candidate assessment process, such as unrelated responses to questions that delay getting to the answer to your question.Provides leaders who often struggle to meet crucial HR demands with simple tools to guide them through effective interviewing, hiring, and onboarding. Getting the best employees on board is one of the most crucial and difficult jobs of leaders and human resources professionals. This book provides quick, reliable information on how to hire effectively.

The Paul Falcone Workplace Leadership Series

Effective Hiring

LEARN TO NAVIGATE COMPLEX EMPLOYEE MANAGEMENT ETHICAL CHALLENGES Paul Falcone, author of 101 Difficult Conversations to Have with Employees, teaches you the leadership principles that cultivate an ethical workplace and legally protect your company. Ethical challenges ranging from designing a diversity and inclusion strategy to creating a process for handling harassment allegations or establishing an employee discipline or termination process can overwhelm even senior leaders. This quick-guide walks you through these and many more critical ethical challenges you’ll face when managing a team and workplace. Workplace Ethics provides solutions for: Facing common ethical challenges in the workplace and offers quick pointers to help you navigate those situations.Understanding The Sarbanes-Oxley Act of 2002 affects your team and meeting SOX obligations.Educating employees how they can foster an ethical work environment at any level.Identifying failing diversity and inclusion initiatives and how to fix them.Mastering the tools needed to ethically manage your team and legally protect the company. This quick-guide will help you cement your reputation as a selfless and emotionally intelligent leader who sets high expectations and achieves exceptional results.

Workplace Ethics

What stands between you and living an authentic Spirit-filled life? Do you want to experience the Holy Spirit more but are afraid of what that truly means? In Simply Spirit-Filled, internationally acclaimed theologian Andrew Gabriel says if you want to experience all the Holy Spirit has to offer, you must become more aware of the ways the Spirit is already quietly at work in and around you. By blending theology, practical steps, and a touch of humor, this audiobook brings clarity to praying in tongues, spiritual gifts, dreams and visions, and miracles. Simply Spirit-Filled is a biblically rooted and well-informed introduction to some of the basics of the charismatic tradition. Charts and discussion questions available in the audiobook companion PDF download.

Simply Spirit-Filled

From conservation to protecting endangered species to sustainable living, A Christian's Guide to Planet Earth offers a faith-based framework for viewing our responsibility to the natural world as well as practical, biblical ways we can care for the magnificent creation around us. Drawing on science and Scripture, this hope-filled and accessible guide helps us navigate questions about caring for and respecting God's world. With a focus on real-life solutions, this book explores answers to questions such as: What does the Bible say about food shortages, forests, and pollution?How can we make ethical choices about what we eat and what we wear?Why is reducing our carbon footprint a way of loving others?What do animals tell us about God's design for the earth?What simple choices can we make to help recover God's beauty in creation?A Christian's Guide to Planet Earth highlights the inherent grandeur of the natural world, stirring our hearts to care about the wild and wondrous things God has made. Each chapter concludes with practical tips on how to become better stewards of the Earth, including how to support efforts that make a positive difference in the world. A Christian's Guide to Planet Earth is ideal for: Anyone who wants to make a difference for the planet but doesn't know where to startPeople interested in how stewardship of the water, air, land, and gardens relates to serving God and our neighborBible studies and church small groupsHomeschooling families and networksAnyone who loves God's beauty in naturePeople with questions about how changes to our earth affect the planet and our livesEqual parts philosophical and practical, this guide provides us a deeper understanding of God's love for His creation and the delightful, God-given privilege we have to enjoy it and care for it well. Accompanying infographics are available in the audiobook companion PDF download.

A Christian's Guide to Planet Earth

MASTER EMPLOYEE DEVELOPMENT AND PERFORMANCE REVIEWS Ready-to-use quick-guide to streamline employee reviews, create effective career development plans, and monitor year-round employee performance. Paul Falcone, author of 101 Difficult Conversations to Have with Employees and renowned HR and leadership expert, gives you powerful scripts and templates you can apply immediately to your employee reviews and development conversations. Along with key tactics for appraisal, motivation, and professional and career development, Leadership Offense: Reduces the time it takes to complete employee reviews by offering sample phrases for key performance areas.Gives you the framework and language for concrete and constructive feedback.Hones your ideas for evaluations and development plans with examples of employee behaviors, strengths, and opportunities. This handy, quick-guide turns a task many managers dread—giving performance reviews—into a positive opportunity to hone your leadership skills and guide your employees to the path for success. Accompanying templates are available in the audiobook companion PDF download.

Leadership Offense

In Hero Maker, you will learn how to bring real change to your church and community by developing the practical skills to help others reach their leadership potential. Drawing on five powerful practices found in the ministry of Jesus, Hero Maker presents the key steps of apprenticeship that will build up other leaders and provide strategies for how you can: activate the gifts of those around youhelp others take ownership of their missiondevelop a simple scorecard for measuring your kingdom-building progressWith rich insights from the Gospels, Hero Maker is packed with real-life ministry stories ranging from paid staff to volunteer leaders--from established churches to new church plants. Whether you lead ten people or ten thousand, Hero Maker will not only help you maximize your leadership impact; but, in doing so, you will also help shift today's church culture to a model of reproduction and multiplication. Chicago pastor and church planter Dave Ferguson and award-winning writer Warren Bird make a compelling case that God's power and purpose are best revealed when we train and release others to further advance the Kingdom of God. By becoming a hero maker and investing in others, you can join a movement of influencers that are impacting thousands of people around the world. Everybody wants to be a hero, but few understand the power of being a hero maker.

Exponential Series

Hero Maker

Ahhh, the modern workplace: a cauldron of stress and anxiety. From the moment we accept a new role, we’re thrown into a world of competing personalities, shifting protocols, and an endless stream of emails, Slack messages, and Zoom calls, all of which serve to distract us from the things we truly want to be doing, like eating Thai food and sleeping until noon. I Hope This Email Finds You Never puts aside the motivational screeds, productivity hacks, and pop-science, and focuses instead on those things in the workplace that truly cause us grief—like a coworker eating an apple during a video call—in a lighthearted, entertaining, and (most importantly) cynical way. Some things you’ll learn: How long you can get away with being “new” until you’re held accountableHow to make it look like you’re sorry without giving up any powerHow to find a workplace friend and make a workplace enemyCamera position: how to set up your laptop for maximum dominanceOrganizing your calendar while leaving time to cryThe rules of the kitchen (stealing someone’s yogurt is literally a crime)Writing a letter of resignation when you’ve already been resigned from day one From Orientation (The Descent), Workplace Etiquette (No Eye Contact Before 11 AM), Working Remotely (Wink Wink), Coworkers (Getting Along with your fellow inmates), and everything in between, I Hope This Email Finds You Never is your must-have guide to surviving (thriving is not realistic) in the modern workplace.

I Hope This Email Finds You Never

A Gentleman Gets Dressed Up is not a book about style—it is a book about the rules—rules that will allow any man to feel more comfortable in the choices he makes about what he wears. Let’s get one thing straight. Clothes do not make the man . . . but they do make a difference. And regardless of whether we like the idea of appearances driving impressions, a man’s exterior often is perceived as an indicator of what’s happening on the interior. Fortunately, tasteful and appropriate dressing doesn’t require inordinate amounts of time or money. Any man can hit the door in fine shape with only a little forethought and a bit of attention to a few guidelines. Never mind the heady cologne and designer labels. With a navy blazer, a good bar of soap, and a regular haircut regimen, he’ll be well on his way to becoming the guy who knows exactly how to suit up, regardless of the occasion. Most important, A Gentleman Gets Dressed Up illustrates how a man’s natural confidence and personality are the best foundation for any wardrobe. Accompanying charts and visual examples are included in the accompanying PDF.

The GentleManners Series

A Gentleman Gets Dressed Up Revised and Expanded

In his twenties, Fydor Dostoevsky, son of a Moscow doctor, graduate of a military academy, and rising star of Russian literature, found himself standing in front of a firing squad, accused of subversive activities against the Russian Tsar. Then the drums rolled, signaling that instead he was to be exiled to the living death of Siberia. Siberia was so cold the mercury froze in the thermometer. In prison, Dostoevsky was surrounded by murderers, thieves, parricides, and brigands who drank heavily, quarreled incessantly, and fought with horrible brutality. However, while "prisoners were piled on top of each other in the barracks, and the floor was matted with an inch of filth," Dostoevsky learned a great deal about the human condition that was to impact his writing as nothing had before. To absorb Dostoevsky's remarkable life in these pages is to encounter a man who not only examined the quest of God, the problem of evil, and the suffering of innocents in his writing but also drew inspiration from his own deep Christian faith in giving voice to the common people of his nation... and ultimately the world.

Christian Encounters Series

Fyodor Dostoevsky

Do you want to know what it takes to make change and create solutions? Discover the model to meet the unprecedented challenges unique to the decade ahead and make a remarkable impact on people’s lives. To overcome the radically different challenges of inequity, division, and scarcity of resources that will only increase in the future, the most successful and valuable leaders are those with the traits to be rebuilders. As the founding president of Social Venture Partners International, a global network of social innovators, entrepreneurs, philanthropists and more, Paul Shoemaker is here to connect you to the people, ideas, and organizations that matter. Shoemaker profiles 38 rock star rebuilders so you have a model to follow, including Peter Drucker Award winner Rosanne Haggerty, whose goal is to end chronic homelessness; Trish Millines, who has changed lives for kids of color in high tech; and David Risher, whose cross-sector approach is helping solve global illiteracy. Page by page, the common elements rebuilders utilize to make a remarkable impact on some or our most complex problems are highlighted as you: Learn the 5 vital traits change leaders use to solve big problems.Gain new perspective from relevant research, data, leadership lessons, and 3 case studies that illuminate the path ahead.Meet the leaders setting the standard for social change impact, all shared in Shoemaker’s signature storytelling style.Taking Charge of Change is written for anyone seeking to be the driver of real change and an integral part of rebuilding the structures and foundations of American communities and companies throughout the decade ahead.

Taking Charge of Change

Mission Transition is an essential career-change guide for any transitioning veteran that wants to avoid false starts and make optimal career choices following active duty. Every year, about a quarter of a million veterans leave the military - most of whom are unprepared for the transition. These service members have developed incredible leadership, problem-solving, and practical skills that are underutilized once they reach the civilian world, a detriment to both themselves and society. Well-intentioned Transition Assistance Programs and other support structures within the armed forces often leave veterans fending for themselves. The mission-first culture of the military results in service members focusing on their active duty roles in the year leading up to their separation, leaving them little time to adequately prepare to join the civilian world. President of Purepost, a next-generation staffing solution and public benefits corporation, and author Matthew J. Louis guides military personnel through the entire process of making a successful move into civilian professional life. In Mission Transition, this book will: Guide you through the process of discovering what path you want to take going forwardTeach you the strategies that will make your résumé stand outProvide suggestions to help you prepare for and ace the interviewDiscuss ways to acclimate to your new organization’s culture and pay it forward to other veteransEach chapter includes advice from other veterans, illustrations of key concepts, summaries, and suggested resources. Let this well-written and easy to follow guidebook help you transition out from the military and commit to being successful in the next chapter of your life.

Mission Transition

Read by the author. In Jefferson Bethke's newly revised edition of 31 Ways to Show Her What Love Is, you will discover practical and inspiring tips for bringing more romance, joy, and vibrancy to your marriage. In 31 Ways to Show Her What Love Is, Jefferson Bethke gives husbands thirty-one specific tips for strengthening and deepening their marriage relationship. Each day, you will find a new suggestion for encouraging and loving your wife. Topics include: Serving each otherOffering forgivenessLaughing togetherPraying for one anotherAffirming each other through wordsAnd even making a favorite snack. From serious to lighthearted, each tip challenges you to make your marriage a priority and reminds you of the importance of a healthy, vibrant relationship. Now with a new cover and revised content, these books will take you on a one-month journey to bring you closer to your wife than ever before.

31 Ways to Show Her What Love Is

Hailed as Italy’s The Fault in Our Stars, this Italian bestseller is now available for the first time in English. “I was born on the first day of school, and I grew up and old in just two hundred days . . .” Sixteen-year-old Leo has a way with words, but he doesn’t know it yet. He spends his time texting, polishing soccer maneuvers, and killing time with Niko and Silvia. Until a new teacher arrives and challenges him to give voice to his dreams. And so Leo is inspired to win over the red-haired beauty Beatrice. She doesn’t know Leo exists, but he’s convinced that his dream will come true. When Leo lands in the hospital and learns that Beatrice has been admitted too, his mission to be there for her will send him on a thrilling but heartbreaking journey. He wants to help her but doesn’t know how—and his dream of love will force him to grow up fast. Having already sold over a million copies, Alessandro D’Avenia’s debut novel is considered Italy’s The Fault in Our Stars. Now available in English for the first time, this rich, funny, and heartwarming coming-of-age tale asks us to explore the meaning—and the cost—of friendship, and shows us what happens when suffering bursts into the world of teenagers and renders the world of adults speechless.

White as Silence, Red as Song

Simple reminders and new ideas for any man who is eager to navigate the obstacle course of his own words. On any given day, a man is faced with situations that demand a response. He runs into a friend who was recently fired . . . His date can’t seem to pry herself away from a texting conversation during dinner . . . Someone at his gym routinely monopolizes the equipment . . . He finds himself in a nearly unintelligible conversation with a client who has a thick foreign accent. In each of these scenarios, there are distinct responses that can determine the outcome—for better or worse. Knowing what to say is essential, because regardless of how many doors he opens or how often he remembers to bring a bottle of wine for the hostess, a gentleman’s reputation is often established on his ability to communicate. In this updated version of As a Gentleman Would Say, John Bridges and Bryan Curtis offer simple reminders and new ideas for any man who is eager to navigate the obstacle course of his own words.

As a Gentleman Would Say Revised and Expanded

A collection of quick morning and evening prayers that will enrich your commitment to God and personal connection to the Christian tradition and the entire church. A Morning and Evening Prayerbook provides a framework for prayerful devotions with two prayers for each day of the year. The morning prayers are ideal for encouraging your heart for the approaching day's activities and challenges while the evening prayers will help you close each day with reverence, gratitude, and reflection. Selected to mirror the seasons and the liturgical calendar, the prayers are intended not to replace your personal, spontaneous prayers but to serve as a springboard for them. Editors Jeanie and David Gushee have collected inspiring contributions from Protestant, Catholic, and Eastern Orthodox sources; from all continents; from the Old Testament; and from each century of Christian history. A Morning and Evening Prayerbook will enrich your commitment to God and personal connection to the Christian tradition and the entire church.

Morning and Evening Prayerbook

Are you ready to accept a challenge that could dramatically change your life? This yearly prayer journal will help you pray with intention to reflect and connect with God. The Weekly Prayer Project invites you to journal and pray with God using a 52-week guided prayer journal. You'll learn to explore the different types of prayers found in the Bible, with journaling prompts that guide you to reflect on God's work in your life. In each week of this 12-month journal, you will find: A biblical theme to focus onA short but impactful Bible verse to help you reflect and meditateInspirational insight to guide your thoughts and jumpstart your prayer projectJournaling prompts to help you pray, reflect, and connect with GodThe Weekly Prayer Project is perfect for beginners in faith and prayer life, and is full of a variety of prayers from gratitude to intercession. This book comes in a prayer journaling format designed to help you focus and organize time for prayer. also serves as a companion for individual worship, bible studies, and small groups.

The Weekly Project Series

The Weekly Prayer Project

Turn debilitating stress into remarkable strength through proven resilience routines taught by a critical incident instructor and first responder leader. Discovering and practicing your ideal rhythm of stress and renewal – physical, social, and spiritual – will enhance your health, strength, and resilience. Stress reactions are automatic, but to transform stress into strength, you need to become intentional about routines that activate your natural renewal systems. The proven tips throughout Stress Into Strength will help you do exactly that. Nick Arnett has had distinguished, high-stress careers, including as a paramedic and firefighter with experience in domestic and international disasters, as well as in the corporate world as a software founder and executive. For more than 15 years, he has led and taught people how to be resilient through crises large and small. In Stress Into Strength, you will learn how to: Let go once and for all of the stress myths that the human brain’s “negative” bias reinforces.Gain insight into your personality-based stress reactions and channel any negative, knee jerk reactions into positive, long-term responses to overcome your biggest obstacles.Learn how to choose physical, social, and spiritual stress and renewal responses that will help make your more flexible and resilient.Learn tips on when to seek help with trauma, staying undaunted through crisis in the workplace, and even raising resilient children. Transform your personal and professional life with insights gained from some of the most stressful professions you can imagine. Accompanying graphics and exercises are available in the audiobook companion PDF download.

Stress Into Strength

LEARN TO HANDLE EMPLOYEE CORRECTIVE ACTIONS LEAGALLY AND ETHICALLY A quick guide to legally and ethically mastering progressive discipline and structured termination, from the leading voice in HR expertise. Paul Falcone, author of 101 Sample Write Ups for Documenting Employee Performance Problems and renowned HR and leadership expert, breaks down the best practices for progressive employee discipline and structured terminations into easy-to-understand steps that will help you avoid common legal and ethical pitfalls. Leadership Defense answers practical, legal, and ethical questions surrounding employee discipline and termination, including how to: Mediate employee disputes and engage in healthy conflict resolution strategiesAvoid the preemptive strike of “pretaliation” against unsuspecting managers or supervisorsAddress attitude problems and stop bullying in its tracksProtect my company from negligent hiring or termination claimsTerminate a long-term employee with a history of positive performance evaluationsAnd much moreThis book offers easy-to-implement solutions that make the often-feared task of employee discipline more approachable and easier to navigate. An accompanying checklist is available in the audiobook companion PDF download.

Leadership Defense

Read by the author. “Sir, your sons have been in a car accident. How quickly can you get here?” The phone call no parent wants to receive would lead to a miracle only God could give. When Jeremy and Emily Freeman’s teenage son Caleb was in a devastating car accident, doctors gave him a 10 percent chance of survival. Fear of losing a child was all too fresh for the Freemans—their seven-year-old son, Trey, had died just four years earlier from a genetic immunodeficiency. But God. In #butGod Jeremy shares the incredible story of Caleb’s recovery, the darkness that nearly overtook their family in the waiting, and the #butGod movement that captured the prayers of Christians around the world. #butGod includes heartfelt excerpts from Emily’s prayer journal and encouragement from Jeremy that goes beyond platitudes to a hard-won trust in God’s goodness. This inspiring story offers greater understanding of the beauty God can bring through suffering;an honest glimpse of how one family grew closer together despite grief, tension, and doubt;a powerful example of how God works through the prayers of His people.hope for whatever struggle you are facing; Whatever sorrow you are walking through, #butGod leads you to the sweetness found in trusting God with suffering…and the deeper faith that comes from seeing His purpose in the pain. A playlist and daily devotionals are included in the audiobook companion PDF download.

#butGod

Are you looking for a way to strengthen and cultivate your faith? This yearly faith journal will help you discover more intimacy and joy in your spiritual life. The Weekly Faith Project is a 52-week guided faith journal that offers a life-changing journey through reflection prompts and inviting questions to guide you into a deeper relationship with God. This yearly faith journal is perfect for a beginner in faith, but strong and thought provoking enough for someone who already has a solid foundation. In each week of this 12-month journal, you will find: A biblical theme to focus onA short but impactful Bible verse to help you reflect and meditateInspirational insight to guide your thoughts and jumpstart your faith projectJournaling prompts to help you reflect and cultivate a genuine faithThe Weekly Faith Project comes in a heartfelt journaling format designed to help you focus on adding more faith into your day, and is an uplifting addition to individual worship, bible studies, and small groups.

The Weekly Faith Project

The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field. Great customer service may be today's most essential competitive advantage. This book gives a step-by-step plan to craft a customer service culture and customer experience so powerful that they'll transform your organization and boost your company's bottom line. You'll enjoy inspirational and hilarious tales from the trenches as author Micah Solomon, one of the world's best-known customer service consultants and thought leaders, brings you with him on hands-on adventures assessing and transforming customer service in a variety of industries. In Ignore Your Customers (and They'll Go Away), you will find: Exclusive customer service secrets and proven turnaround methodologies showing you how to perform effective and lasting customer service transformation within your company.A dive into one of the hottest topics in business today: company culture, specifically how to build and sustain a customer-centric company culture.Case studies and anecdotes from the great customer-centric companies of our time. Each chapter concludes with a Business Reading Group Guide and a point-by-point summary to maximize your memory retention and make every insight actionable. Drawing on a wealth of stories assembled from today's most innovative and successful companies including Amazon, USAA, The Ritz-Carlton Hotel Company, Nordstrom, MOD Pizza, and more, Solomon reveals what it takes to turn an average customer interaction into one that drives customer engagement and lifelong loyalty. Charts, "cheat sheets," and discussion questions are available in the audiobook companion PDF download.

Ignore Your Customers (and They'll Go Away)

MASTER YOUR ROLE AS AN EFFECTIVE MANAGER An accessible and practical quick-guide that will help you develop your skills as a manager from Paul Falcone, author of 101 Difficult Conversations to Have With Your Employees and renowned HR and leadership expert. Being a good manager is not a natural skill for anyone, but it’s an easy-to-learn discipline that will allow you to develop a strong team and create an environment that amplifies the skills of everyone on your team. This book breaks down the basics of each aspect that new managers struggle with most. New Managers covers key leadership topics facing any manager, including: Coaching and Mentoring EmployeesInspiring Employee EngagementFostering Teamwork to Encourage InnovationMastering the Art of Active ListeningBecoming an Effective CommunicatorEstablishing Key Metrics to Drive Business ForwardHow to Create a Positive Relationship Between Yourself and HRAnd, Much More This quick-guide is an indispensable resource that will guide managers of all levels in becoming their team’s favorite boss. Accompanying templates are available in the audiobook companion PDF download.

New Managers

More and more makers, designers, writers, and artists are in demand as we enter the Age of Creatives. By understanding the new strategies and mindset required to succeed, you can manage other creatives successfully. For creators, getting that promotion to management is exciting but can also be scary. The skills that made them so successful may not translate to the skill required to be a great manager, and this gets even more complicated when managing other creatives who often don’t thrive under traditional management procedures. Creative Directions is a management masterclass in which you attend lectures and seminars as you learn from some of the best in the business, including directors Ava DuVernay (When They See Us) and Joe Russo (Avengers: Endgame); two-time Academy Award-winning editor Angus Wall (The Social Network); executive producers from hit TV shows like The Simpsons and GLOW; and creative directors and leaders at businesses like Amazon, Apple, Disney, TikTok, and more. In Creative Directions, you will: Receive essential guidance on how to master the delicate balance required to successfully lead a creative team.Learn from star creative leaders in the entertainment industry on essential lessons they learned on their path to success.Gain insights on how to balance mastering the new skills you need as a leader with finding the time and energy to focus on the creative work you love.All of these lessons are provided in an easily accessible format so that you can open the book to any page and find an actionable, inspirational insight or strategy.

Creative Directions

Become More Effective by Embracing Your Inability Many of us are tired, stressed, and overworked. We think that following God will bring peace, but instead find ourselves anxious. We expect a life of joy, but end up feeling stressed, living under the heavy load of new expectations. It's a spiritual and emotional rollercoaster. We search for solutions using optimization techniques, attempting to fit more and more into our already full days. We try to craft efficiently maximized lives, but these methods always fail, not because they are ill-intentioned, but because they do not go far enough. They fail to understand how God made us--as people with inherent limitations--and they fail to accept that as good. In The Good News of Our Limits, professor and longtime ministry leader Sean McGever reveals the wonderful news that we cannot do, be, or know all of the things that others expect of us--and that we often expect from ourselves. Nor should we. As it turns out, these expectations are not God's expectations. The freeing truth is that God created us with limitations, and he did it for a reason. God is the only all-powerful, all-present, and all-knowing person, and we are not. We can only know and do some things, and we can only be in one place at a time. And that is enough. Accepting this truth frees us to find greater peace and joy, and somewhat surprisingly, greater effectiveness in life. The Good News of Our Limits helps readers answer questions like: What are our God-given human limits?How do I find peace when I can't control the circumstances, tragedies, and difficulties that surround my life?How do I choose what is best when my time, focus, and abilities are limited?How many people can I realistically know personally?What can I do to deepen key relationships when I feel relationally maxed-out?How do I navigate all the information that comes my way each day?Through personal stories and fascinating cultural insights, The Good News of Our Limits calls readers to embrace the blessedness of their limitations and adopt a few key practices to better balance their lives. Biblical and practical, it points to a better way forward for us all.

The Good News of Our Limits

Includes audiobook-exclusive bonus commentary from the author! If you’re a leader in a church or business, and you want to improve your culture of hospitality, then you’ll love Danny’s new book. It’s a must-read! -Dan T. Cathy, CEO, Chick-fil-A When it comes to interacting with guests, churches typically gravitate towards one of two camps: over-the-top, shock-and-awe, let-us-entertain-you or oh-man,-some-people-just-showed-up, underwhelming experience. Each extreme has drawbacks: on one end, people become the center of the universe. On the other, hospitality is effectively ignored in deference to the "serious business" of worship. People Are the Mission proposes a healthy middle, one where guests are esteemed but the gospel is the goal. Danny Franks, Connections Pastor at Summit Church, shows churches how to take a more balanced approach - a "third way" that is both guest-friendly and gospel-centric. He shows why honoring the stranger doesn't stand in opposition to honoring the Savior. People are the mission that Christ has called us to, and if we focus on people we can better assist people to focus on the gospel.

People Are the Mission

“Quick in the saddle and fast out of town.” Watch one of America’s most remarkable heroes come alive through fast-paced prose and gripping storytelling. He’s Famous for his Ride. He’s Essential for So Much More. The story of Paul Revere is the story of the American Revolution. Always smack dab in the thick of things, he was an ordinary citizen living in extraordinarily turbulent times. Revere played key roles in colonial tax fights and riots, the infamous Boston Massacre, the Tea Party, the Battle of Lexington and Concord, and even the rati?cation of the U.S. Constitution. In this fast-paced, dramatic account, Paul Revere’s life pulses with energy as author Joel J. Miller explores his family and church life along with his revolutionary contribution as a spy, entrepreneur, express rider, freemason, and commercial visionary. Accompanying images are included in the audiobook companion PDF download. “The story of Paul Revere—a hero of Massachusetts, a hero of America—was never more timely. Nor has it ever been better told than by Joel J. Miller. The Revolutionary Paul Revere gallops along with all the drama and intrigue of a great novel, highlighting what makes Revere so essential in the story of America’s founding and its growth as a force for freedom in the world. This is a vibrant, vital, and wonderful story.” ?WILLIAM J. BENNETT, Author, America: The Last Best Hope and A Century Turns

The Revolutionary Paul Revere

Introducing a collection of jokes that is hilarious, clean, and kid-friendly! This box set includes everything from knock-knock jokes, to Q&A jokes, tongue twisters, riddles, and a whole lot more. Lots of Jokes, Riddles and Tongue Twisters for Kids is sure to send every kid you know to their knees in a breath-stealing, sidesplitting, uncontrollable fit of giggles. This collection provides fun for the whole family! With over 750 jokes, the laughs are sure to never quit.

Lots of Jokes, Riddles and Tongue Twisters for Kids

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